Zoho Vault Review

Business password manager with role-based access, audit trails, SSO integration, and tight Zoho-ecosystem hooks.

We treat Zoho Vault as the password manager that prioritises directory integration over polish, and the feature set bears that out. Active Directory and LDAP provisioning import users straight from AD groups or organisational units, and the sync tool surfaces newly added and removed accounts so admins can mirror joiner, mover and leaver actions in the vault.

For teams already running on-premises identity, that depth is the headline reason to choose it. The enterprise plan layers SAML 2.0 single sign-on over the directory base. Hundreds of pre-built cloud apps are covered, including Salesforce, Slack, Microsoft 365 and Google Workspace, and an open API handles custom integrations.

Role-based access splits users into user, admin and super-admin tiers with password groups, request-release workflows and one-click revocation when staff leave. Compliance teams get a real-time audit log that captures every password, folder and admin action with timestamps and IP addresses, plus configurable email alerts on sensitive events.

Cryptography follows the host-proof model we expect at this tier. AES-256 client-side encryption, PBKDF2-HMAC-SHA512 key derivation and RSA-4096 for shared records keep the architecture auditable, and the free tier already includes two-factor authentication and unlimited password storage. Pricing starts at $0.90 per user per month on the Standard plan; organisations already on Zoho One get the vault bundled at no extra cost, which changes the total-cost picture for existing customers.

The limitations cluster in two places. The first is identity coverage that skews on-premises. Zoho's documentation details AD, LDAP and ADFS in depth but does not document the same first-class flow for Azure AD or Entra ID, which complicates hybrid rollouts that lean on Microsoft cloud identity.

We would weigh that gap heavily if your environment is Azure-led. The second is product polish. Cloudwards describes the design as a series of broken pages during onboarding, TechRadar calls it overbearing for general users, and G2 reviewers flag dense tabs and inconsistent extension behaviour.

There is no passkey support at the time of review, which is a real competitive gap versus 1Password, Dashlane and Bitwarden. Mobile apps need an internet connection to retrieve passwords by default, and the free plan is single-user only with a five-user minimum on paid tiers. Our read is that Zoho Vault works for IT-led teams that want strong directory integration, audit trails and aggressive per-seat pricing, and who can live with the dated interface and missing Azure provisioning until those gaps close.